Aspects of Operations Management

General description

* Total Quality Management (Fishbone analysis, The House of

Quality, Statistical Applications in Production, Logistics,

Deming's 15 points)

* Human Resources (Comparison between the Traditional Manager

and Today's Leader)

* The Human Brain Structure

* The Art of Negotiations.

* How to Deal with Difficult People.

Information for applicants

Selection criteria:

Practical arrangements

All of the following are covered by the event fee: