Aspects of Operations Management
* Total Quality Management (Fishbone analysis, The House of
Quality, Statistical Applications in Production, Logistics,
Deming's 15 points)
* Human Resources (Comparison between the Traditional Manager
and Today's Leader)
* The Human Brain Structure
* The Art of Negotiations.
* How to Deal with Difficult People.
Information for applicants
- Selection criteria:
All of the following are covered by the event fee: